MDLive takes virtual visits to new level with artificial intelligence

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    Sunrise-based MDLive already offers virtual health care, connecting patients with doctors 24 hours a day, seven days a week, via mobile app, online video, or phone.

    But now, MDLive is taking its virtual service to the next level by incorporating automation and artificial intelligence: Meet “Sophie,” MDLive’s interactive chatbot, which is designed to ask patients about their symptoms and guide them through online registration for their virtual visit.