Customer focus dominates keynotes at poweredUP


    Successful companies pay attention to their customers.

    That was a big takeaway from two technology leaders who gave keynotes at Tampa Bay Tech’s poweredUP technology festival Thursday in St. Petersburg.

    Deep understanding of customers, and empathy with them, is one of three keys to successful innovation, said Otto Berkes, co-founder of Microsoft’s X-Box and developer of video streaming platform HBO Go.