opens its new call center in South Florida


    In a move emblematic of the retail industry’s seismic shift, Chewy – an e-commerce platform for pet products – has officially opened a 100,000-square-foot facility in Hollywood that once housed a Sears and a Woolworth’s.

    “It’s a sign of the times,” Hollywood Mayor Josh Levy said.

    The newly remodeled customer service outpost, at 3251 Hollywood Blvd., Suite 401, houses more than 1,000 Chewy staffers, all of them employed to manage customer outreach in one way or another.